agency Romania PAN TRAVEL
Pan Travel is a purely Romanian tour operator
specialized in inbound tourism. We are a Romanian travel agency
(and tour operator) being in business since 1998. We are based
in Cluj-Napoca, in the very heart of the legendary Transylvania.
spirit is to promote through adapted and personalized tourist
products the values of the natural and cultural patrimony of Romania.
Romania is the country where the environment and the life in the
countryside are still closer to the traditional image!
flexibility for anybody intending to visit Romania has been proven
since over 16 years in offering clients a real face of Romania,
insisting on values that are less and less present in other countries:
authenticity, rural life, local activities, traditions, a true
encourage green tourism (rural tourism), which keeps tourist far
from the stress of towns, allowing active vacations, but also
sight-seeing and human contacts, all these services being well
appreciated by the clients and offering the best value for money.
strategy is not to include too many daily visits, in orderallow
visitors to better understand what they see and, in a way, involve
them directly, helping them to think and ask complementary questions.
Exchanges with local communities are part of our strategy for
a real responsible tourism.
the hotels and guesthouses we are working with have good standards
tours our travel agency is proposing in Romania represent the
opportunity to uncover the richness of the traditions preserved
for centuries, as well as the warm welcoming of the Romanian hosts.
The modular conception of these tours makes them adaptable on
Some of you will appreciate individual or family travels: we offer
you guestrooms or holiday homes in marvelous and romantic regions
of Romania: Maramures, Bucovina, the Apuseni Mountains (Aries
Valley), Transylvania etc.
Due to the quality of our services we are listed in many travel
guides as being one of the top Romanian travel agencies.
entire staff, along with our professional guides (English, French,
German speaking), permanently updates information on changes in
the field - roads, quality of food and services, new highlights
appearing or old ones disappearing etc.
believe that you deserve a great travel experience in Romania!
Your visit in Romania will be one of your best memories!
Feel free to contact us anytime for expert advice, travel services
and any further information.
See you soon!
With best regards,
Cornelia and Andrei
1. Any packages delivered by Pan Travel are based on the contract,
signed by both parts.
2. The contract includes
- detailed description of services (programme, accommodation,
transportation, boarding etc.)
- number of participants
* Pan Travel will deliver to the client a pro-forma invoice for
the services specified by the contract. After money transfer,
Pan Travel will issue the final invoice.
Payment will be made by bank wire, as following:
- a deposit of 30% in a delay of 7 days from the signature of
- final payment must arrive in Pan Travel's account at last 30
days before the date of the beginning of the round-trip.
For the last moment reservations (less than one month before the
beginning of the round-trip), the entire payment has to be made
at once at the booking.
Payment can be made by credit card too. Actual Romanian regulations
avoid payment by credit card unless the owner of the card is on
** Notice of cancellation by the CLIENT must be made in all cases
in writing signed by the person who signed the contract. Cancellation
is effective from the date of receipt by the ORGANIZER of such
notice. Pan Travel will refund the sums already paid, deducting
the cancellation charges and the bank transfer fees. The CLIENT
cannot cancel only part of the services included in a package.
If the CLIENT cancels the trip, the following percentage of the
total package price will be deducted as a cancellation charge:
- more than 30 days before the departure date: 10% of total amount
- 29 - 20 days: 25 % of total amount
- 19 - 10 days: 50 % of total amount
- 9 4 days: 80 % of total amount
- less than 4 days or NO SHOW: 100% of total amount
If the CLIENT purchased a trip cancellation insurance, the insurance
company will refund the cancellation charge based on the invoices
delivered by the travel ORGANIZER.